News

  • WWC Screening Unit Office Closure

    Dec 06, 2019

    The WWC Screening Unit office will be closed from 23 December 2019 to 1 January 2020. We will reopen on Thursday 2 January 2020. During this time, you will still be able to use our online services to renew your WWC Card and check that a WWC Card is valid. You can also continue to lodge your application at authorised Australia Post outlets. Wishing you a Merry Christmas and a Happy New Year!

  • Are you a volunteer or unpaid student now doing paid work?

    Sep 18, 2019

    If you are a volunteer or unpaid student on placement and you have a current WWC Card, then you can use it for any new paid child-related work too. Your WWC Card is valid for three years and can be used for all child-related work, whether paid or unpaid and across all categories of child-related work. All you need to do is show your Card to your new employer for them to record your WWC Check information.

    When your Card expires, you must renew as a paid employee for your new employer or organisation.

  • Phones Down

    Sep 04, 2019

    We are currently unable to receive any calls to our office. We apologise for this inconvenience if you are trying to call us and are working to fix the problem. Please send us an email instead and we will contact you as soon as we can. Our email address is checkquery@cpfs.wa.gov.au

  • Technical Issues

    Jul 24, 2019

    The WWC Screening Unit has been experiencing some intermittent internet issues, particularly affecting emails. If you have contacted us and had no response, please phone us to discuss your situation.

    We thank you for your patience as we work to resolve the issue and improve our services. We apologise for any inconvenience this may cause.

  • WWC Check fee increase

    Jun 26, 2019

    From 1 July 2019, a WWC Check application and renewal for paid employees and self-employed people will increase from $85 to $87. The cost of the Check continues to be heavily subsidised by Government. This small increase brings the fee in line with the current CPI.

    There are no fee changes to the cost of the Check for volunteers and unpaid people, or for replacement WWC Cards, which remains at $11.

     For more information about WWC Check fees, visit our Fees page.

  • Want to know more about WWC Checks?

    May 17, 2019

    We hold regular workshops about the WWC Check for employers, organisations and interested community members.

    Click here for more information about these free sessions.
  • Do volunteers who are paid need a WWC Check?

    Apr 12, 2019

    If you are a volunteer and receive payments that only cover the costs of your child-related work then you are considered a ‘volunteer’. However where you receive payments that cover more than your expenses to do your child-related work, then you are considered as ‘paid’ and should apply for a WWC Check as a ‘paid employee’. 

    A WWC Check is currently $11 for volunteers and $85 for paid employees.  Once you hold a Card, it is valid for three years and can be used for all the child-related work you do during this time. 

    We recommend discussing your payments and expenses with your employer or organisation to consider your individual circumstances. For more information about ‘volunteer work’ click here.


  • WWC Check 2019 workshop schedule

    Mar 18, 2019
    Our 2019 workshop schedule is now available. If you are responsible for managing WWC Checks in your organisation, you can attend a free workshop. During the interactive session you will learn more about the WWC Check, your responsibilities and child safety practices. Click here for our 2019 A – Z of WWC Checks: Information for Employers and Organisations flyer. 
  • Card expiring soon? Not sure?

    Mar 02, 2019
    Register an online account with us to receive an email reminder three months before your Card is due to expire.  Your online account also gives you access to other online services including renewing your Card online, updating your personal information and requesting a replacement Card. Click here to register your online account.
  • Website and online renewals unavailable 1 March 2019

    Mar 01, 2019
    The WWC Check website will be unavailable for a short time tonight, 1 March 2019. From 11pm, you will be unable to use our online services and renew online. We hope to have services available after 1am Saturday morning. We hope that this scheduled time will cause minimal disruption and thank you for your patience. 
  • Free Workshops in 2019

    Jan 18, 2019
    Want to know more about WWC Checks? Attend a free workshop or presentation. Visit our ‘Events’ page for more information. 
  • Renewing your WWC Card during the summer holidays?

    Dec 13, 2018

    f you are renewing your WWC Card online during the December holidays, your authorised representative must be available to confirm your online renewal. Online WWC Check renewals which are not confirmed by an authorised representative within the allocated timeframe of 21 days may be withdrawn. So be sure to discuss your renewal with your manager before submitting an online renewal form. For more information about renewing your WWC Card click here.

    Wishing you a safe and happy holiday!

  • WWC Screening Unit Office Closure

    Dec 06, 2018

    The WWC Screening Unit office will be unavailable from midday Friday 7 December to midday on Monday 10 December 2018. We thank you for your patience as we relocate offices. During this time our online services continue to be available to you. You can also send us your enquiry by completing an enquiries form on our ‘Contact Us’ webpage and we will respond as soon as possible. We apologise for any inconvenience.

  • WWC Check Visits to Christmas and Cocos (Keeling) Islands

    Nov 19, 2018

    The WWC Community Engagement Team will be visiting Cocos (Keeling) Islands from 27 to 30 November and Christmas Island from 30 November to 4 December 2018. While on island, the team is available to meet and consult with organisations and interested parties about WWC Checks and child safety. 

    If you would like more information about the visit or you would like to arrange a meeting please call (08) 6217 8100 or email WWCEvents@cpfs.wa.gov.au
  • Website and online renewals unavailable 18 November 2018

    Nov 15, 2018
    The WWC Check website will be unavailable this Sunday morning, 18 November. From 8am to 1pm, you will be unable to use our online services and renew online. We apologise for any inconvenience and thank you for your patience as we work to improve our online services. 
  • Website and online renewals unavailable 14 November 2018

    Nov 14, 2018

    The WWC Check website will be unavailable for a short time on 14 November 2018. From 8pm to 10pm, you will be unable to use our online services and renew online. We thank you for your patience and understanding during this time. 

  • Changes to the parent volunteer exemption?

    Sep 12, 2018

    We have received an increase in enquiries asking about changes to the parent volunteer exemption. There have been NO changes to the parent volunteer exemption.

    Support of the parent volunteer exemption continues, with many organisations recognising the important role that parent volunteers play by being involved in their children’s lives and helping to create child safe organisations.

    This exemption has also been endorsed in the recommendations from the Royal Commission into Institutional Responses into Child Sexual Abuse, which has recommended that other state governments amend their laws to include an exemption for parents/ guardians who volunteer for services or activities that are usually provided to their children. Consistent with WA, the parent volunteer exemption will not apply to overnight stays and some other situations.

    In WA the parent volunteer exemption has been in effect since the WWC scheme was initiated in 2006. For more information about the exemption and how it applies please see Factsheet 4: The Parent Volunteer Exemption.

  • Are you a child safe organisation?

    Aug 17, 2018

    There are many things you can do to create a child-safe and friendly organisation. A WWC Check is only one strategy to help keep children safe. For more information about child safety see our Child Safety page. 

  • Website and online renewals unavailable 11 August 2018

    Aug 10, 2018

    The WWC Check website will be unavailable from 8am to 12pm on 11 August 2018. During this time, you will be unable to use our online services and renew online. We apologise for any inconvenience and thank you for your patience during this time.


  • Attend a free WWC Check workshop

    Aug 03, 2018
    Do you manage WWC Checks for an organisation? Attend a free workshop and learn more about WWC Checks, the Royal Commission into Institutional Responses to Child Sexual Abuse and child safety. Click here for more information about the workshop.