Updates: COVID-19 and the WWC Check

Measures have been put in place to protect all Western Australians in these unprecedented times. For these measures to be effective, it requires the commitment and participation of every Western Australian. Just as keeping children safe is a whole of community responsibility, it will take us all working together to create a safe and healthy community. Our top priorities during this time are the safety of children and community members, and minimising any potential impacts of COVID-19.

WWC Services during the pandemic

During the pandemic we adjusted practices to minimise risks to our staff, customers and partner agencies. As restrictions are eased in WA, more of our services have resumed including:

We continue to provide you with current information about how COVID-19 may affect your WWC Check on this page, along with a list of common questions on our FAQs page.

Self-isolation and renewing your WWC Card

If you are self-isolating and your WWC Card is due to expire before you return to child-related work, renew online if you are eligible and before your Card expires.

If your WWC Card expires while you are self-isolating, then you must make a new application. You will need to lodge a WWC Check application form at an authorised Australia Post outlet, before re-commencing your child-related work. Discuss re-applying with your employer or organisation, as they must sign your application form.

If your Card has expired, then you can no longer renew online. For more information about re-applying click here.

Renewing your WWC Card while your child-related work is suspended

If your child-related work continues to be suspended while restrictions are easing, then you do not have to renew until you start work again.

In the first instance, you should discuss your upcoming WWC Card expiry with your employer or organisation. If you are likely to engage in child-related work, then you can renew online, if eligible. For more information about renewing your WWC Card click here.

If, however you are unlikely to engage in child-related work in the foreseeable future, then you and your organisation can opt to make a new application when you re-commence your child-related work.

Online and live-streaming services during the pandemic

If you are continuing to work from home and engage in online child-related work, such as online or live-stream coaching or tuition for children, then you must have a WWC Check.

Discuss making an application or submitting a renewal with your employer. If you are self-employed and eligible, then you can lodge an application at an authorised Australia Post or submit a renewal online.

We are here to help

We are all in this together. During this time, we can assist you by:

  • confirming if you actually need a WWC Check at this time. 
  • assisting you with creating an online account.
  • supporting any exceptional circumstances that may affect your application or renewal.

 Please email us at checkquery@communities.wa.gov.au or complete an enquiry form.

Page last updated17 September 2020