Renewing my WWC Card

Your WWC Card expires after three years. It is an offence for you to engage in child-related work if your WWC Card has expired and you have not re-applied. For this reason, we recommend you renew at least one month before your WWC Card expires and no earlier than three months before its expiry. Providing your information is current you will receive a reminder email three months before your WWC Card expires. Reminder letters are no longer sent to card holders. To receive a reminder email please register an online account and update your email information. Click here to update your email address.

Where your WWC Card is valid and you are renewing, there are two ways to renew:

If you wish to update the photograph on your WWC Card, then renew by completing a WWC Check application form and lodging it at an authorised Australia Post outlet. A photo will be taken as part of your application. An online renewal uses your previous photograph for a WWC Card. 

Card expired?

If your WWC Card has expired then you must re-apply by completing an Application for a Working with Children Check form and lodging it at an authorised Australia Post outlet. This is the same process as your first application. You will not be eligible to use the online renewal process. For more information about re-applying click here.

Renewing online

You can use the online renewal process if:

  • your WWC Card is currently valid and is within three months of its expiry (renewals cannot be accepted any earlier);
  • you have had no changes in your personal information (name, date of birth or gender) since your previous application;
  • you previously applied using an Application for a Working with Children Check form and lodged it at an authorised Australia Post outlet;
  • you have registered to use the online services offered by the WWC Screening Unit and are shown as eligible to apply online. Click here to register; and
  • your employer, volunteer organisation or education provider’s authorised representative has agreed to confirm your child-related work using the online renewal process.

To complete the online renewal form you will need to have with you:

  • your Visa or MasterCard credit card or debit card,
  • your Western Australian driver’s licence (if you have one), and
  • if you are an employee, volunteer or student, the details of your employer, volunteer organisation or education provider's authorised representative (the person who is authorised to confirm your child-related work on behalf of the organisation). This includes their name, position title, email address, phone number and street and postal address.

How to complete a WWC online renewal form:

An online renewal form takes approximately five to ten minutes to complete and must be completed in one session as there is no facility to save.

  1. Advise your employer, volunteer organisation or education provider representative that you are eligible and wish to renew your WWC Card using the online renewal form. They will be required to confirm your child-related work.
  2. Register to use the online renewal form or login if you are already registered. Set your email spam filters to allow messages from “wwc-noreply@cpfs.wa.gov.au”. If you have a hotmail account, there are factors beyond our control which may result in Microsoft blocking delivery of emails. If you are having trouble receiving emails from us, try signing up using another address.
  3. Accurately complete and update your information in the WWC online renewal form. The online renewal form will automatically list information from your previous WWC Check application, except for your employer, volunteer organisation or education provider representative’s details, which you must supply. If your employer, volunteer organisation or education provider representative’s email address is known to us, and they have agreed, their information will be automatically listed in the form after you enter their email address.
  4. Check that all the information is correct. You can update most information in the form as required.
  5. Pay the required fee using your Visa or MasterCard credit card or debit card and submit your online renewal form.
  6. You can save a copy of your renewal receipt and application. This receipt allows you to continue your child-related work, should your WWC Card expire before an outcome is known. Click here to check the status of your application online.
  7. If you are an employee, volunteer or student, an email will be sent to your authorised employer, volunteer organisation or education provider representative. .
  8. If you are an employee, volunteer or student, your authorised employer, volunteer organisation or education provider representative confirms your child-related work.

Click here to register to use the WWC online renewal service.
Or if you are already registered click here to login.

Re-applying to renew your WWC Card

You may also re-apply to renew your WWC Card by completing an Application for a Working with Children Check form. You may choose to re-apply using this process if you do not have a credit or debit card; or if you or your employer , volunteer organisation or education provider does not have access to our online services.

You will not be eligible to renew online if you have had a change in your personal information (name, date of birth or gender) or if you are advised by the WWC Screening Unit that you are not eligible. In these situations you must re-apply by completing an Application for a Working with Children Check form and lodging it at an authorised Australia Post outlet. For more information about how to complete a WWC Check application form click here.

Page last updated23 June 2017