Renew my Card Online
Renew your WWC Card
Your WWC Card expires after three years. You must renew your WWC Card before the expiry date if you wish to continue your child-related work. You should re-apply at least one month before your WWC Card expires and no earlier than three months. Providing your information is current you will receive a reminder email or letter approximately three months before your WWC Card expires. Renewal reminders to cardholders by mail are due to cease on 1 May 2016 and will be replaced by email reminders. The WWC Screening Unit cannot accept applications more than three months before the expiry of your current WWC Card.
There are two ways to renew your WWC Card:
If you wish to update the photograph on your WWC Card, then renew by completing a WWC Check application form and lodging it at an authorised Australia Post outlet. A photo will be taken as part of your application. An online renewal uses your previous photograph for a WWC Card.
You can use the online renewal form if:
- your WWC Card is currently valid but is due to expire in three months;
- you have had no changes in your personal information (name, date of birth or gender) since your previous application;
- you previously applied using an Application for a Working with Children Check form and lodged it at an authorised Australia Post outlet;
- you have registered to use the online services offered by the WWC Screening Unit and are shown as eligible to apply online. Click here to register; and
- your employer, volunteer organisation or education provider's authorised representative has agreed to confirm your child-related work using the online renewal process.
To complete the online renewal form you will need to have with you:
- your Visa or MasterCard credit card or debit card,
- your Western Australian driver’s licence (if you have one), and
- if you are an employee, volunteer or student, the details of your employer, volunteer organisation or education provider's authorised representative (the person who is authorised to confirm your child-related work on behalf of the organisation). This includes their name, position title, email address, phone number and street and postal address.
How to complete a WWC online renewal form:
An online renewal form takes approximately five minutes to complete and must be completed in one session as there is no facility to save.
- Advise your employer, volunteer organisation or education provider representative that you are eligible and wish to renew your WWC Card using the online renewal form. They will be required to confirm your child-related work.
- Register to use the online renewal form or login if you are already registered. Set your email spam filters to allow messages from “email@example.com”. If you have a hotmail account, there are factors beyond our control which may result in Microsoft blocking delivery of emails. If you are having trouble receiving emails from us, try signing up using another email address.
- Accurately complete and update your information in the WWC online renewal form. The online renewal form will automatically list information from your previous WWC Check application, except for your employer, volunteer organisation or education provider representative’s details, which you must supply.
If your employer, volunteer organisation or education provider representative’s email address is known to us, and they have agreed, their information will be automatically listed in the form after you enter their email address.
- Check that all the information is correct. You can update most information in the form as required.
- Pay the required fee using your Visa or MasterCard credit card or debit card and submit your online renewal form.
- You can save a copy of your lodgement receipt and application. This receipt allows you to continue your child-related work, should your WWC Card expire before an outcome is known. Click here to check the status of your application online.
- If you are an employee, volunteer or student, an email will be sent to your authorised employer, volunteer organisation or education provider representative. Please ensure that your representative’s email spam filters allow messages from “firstname.lastname@example.org”.
- If you are an employee, volunteer or student, your authorised employer, volunteer organisation or education provider representative confirms your child-related work.
To register to renew your WWC Card online please click here.
If you are already registered for WWC online services click here to login.
What happens if your employer, volunteer organisation or education provider’s authorised representative does not confirm your child-related work?
Your employer, volunteer organisation or education provider's authorised representative has 21 days to confirm your child-related work.
If they have not received any email about your online renewal application within three working days, you should log in and check that you have entered the correct email address for your authorised representative. Then request that your representative check that their email spam filters to allow messages from "email@example.com".
If your authorised representative is not available to confirm your child-related work, you can log into the WWC online services and nominate another authorised representative in the same organisation. This person will then receive an email from us, asking for your child-related work to be confirmed.
If your authorised representative is not able to confirm that you will be engaging in child-related work, you will be contacted by us and your WWC online renewal application may be withdrawn. If this occurs, you will no longer be able to continue in child-related work after your current WWC Card expires.