News

  • Free WWC Check workshops

    Apr 12, 2021

    We hold regular WWC Check training for individuals who manage WWC Checks. Attend a free workshop to learn more about how to comply with your organisation’s WWC Check responsibilities.

    Visit our Events page for more information.
  • Phone Issues

    Mar 19, 2021

    We are currently transitioning to a new and improved telephone system. Regrettably the first phase of the project has not been as seamless as we anticipated, with calls occasionally dropping out.

    We apologise for the inconvenience if you are trying to call us and are working to fix the problem.

    During this time you can contact us by:

    Thank you for your patience and understanding. We look forward to providing you with new and improved services. 
  • New WWC Check Compliance Tools

    Feb 09, 2021

    Are you new to managing WWC Checks for your organisation? Not sure where to start with your WWC Check compliance?  Our new WWC Check Compliance Toolkits are here to help!

    The toolkits contain a range of documents that you can use to make sure you comply with your WWC Check requirements. These include checklists, recording sheets and policy templates.

    Simply download and ‘save’ the relevant toolkit and customise it for your organisation:

  • Free WWC Check workshops

    Jan 27, 2021

    Are you responsible for WWC Checks in your organisation? Do you have children’s safety in check? Attend a free workshop to learn more about how to comply with your WWC Check responsibilities.

    Visit our Events page for more information. 
  • Child Safety Feedback Sought

    Jan 18, 2021

    The Department of the Premier and Cabinet is seeking community feedback to guide the development of an independent oversight system that improves child safety in organisations.

    For more information and to complete the online survey (closing 26 February 2021), please go to https://clicktime.symantec.com/32cMqxU2Tg9EEeZJHBTjPka7Vc?u=https%3A%2F%2Fwww.wa.gov.au%2Forganisation%2Fdepartment-of-the-premier-and-cabinet%2Findependent-oversight-system-consultation.  
  • Online Renewal Confirmation System Error

    Jan 05, 2021

    We have been experiencing some system issues with our online renewals and apologise for any inconvenience if you were affected.

    We thank you for your patience as we work through our backlog of emails and hope to have all renewals processed as soon as possible.

    If you have any concerns about your online renewal confirmation, please contact us by:

  • Technical Issues: Online Renewal Confirmation

    Nov 25, 2020

    We are currently experiencing some technical issues with our online renewal system.

    If you’re using our online renewal system and are experiencing an error when confirming an online renewal, please contact us to confirm the applicant’s child-related work.

    During this time you can contact us and provide confirmation of an online renewal by:

    Be sure to include the renewal number and applicant’s information.

    We thank you for your patience as we work to resolve the issue and apologise for any inconvenience.
  • WWC Check Education Campaign

    Nov 09, 2020

    We are currently undertaking a proactive advertising and awareness campaign to increase the compliance of people in child-related work.

    Four one-minute infographic videos have been created to help inform people about their WWC Check responsibilities. They will run on social media and digital advertising platforms such as Facebook and Gumtree, where people often advertise services such as child-minding, tutoring, coaching and children’s party services.

    The campaign continues recent work done to examine 230 advertisements placed in newspapers and on Gumtree and Facebook by self-employed people in child-related work. The audit resulted in the removal of 52 advertisements following contact from the Unit and a further 32 were referred to our compliance team for investigation.

    This campaign serves as a reminder that it’s up to all of us to keep children’s safety in check.

    For more information visit our Campaigns page.
  • Upcoming North Metro WWC Check Workshop

    Oct 27, 2020

    Our next workshop will be held in Hillarys on 12 November 2020. If you’re responsible for WWC Checks in your organisation, you can enrol to attend. During the session you will learn more about your WWC Check responsibilities and child safety.

    Visit our Events page for more information about the workshop.
  • Website and online renewals unavailable 24 October

    Oct 22, 2020

    The WWC Check website will be unavailable this Saturday, 24 October from 7am to 11am. During this time you will be unable to use our online services and renew online. We apologise for any inconvenience and thank you for your patience as we work to improve our online services.

  • Free WWC Check workshops

    Oct 19, 2020

    Are you responsible for WWC Checks in your organisation? Attend a free workshop to learn more about your WWC Check responsibilities and child safety.

    Visit our Events page for more information about the workshop.

  • Australia Post delays

    Aug 31, 2020

    Australia Post continues to experience delays in deliveries, so it may take a little longer to receive your WWC Card, requested application forms or letters from us. We apologise for this delay and assure you Australia Post are doing everything they can to deliver your mail as quickly and safely as possible. We thank you for your patience during this time.

  • WWC Check workshops in Albany

    Aug 24, 2020

    The WWC Community Engagement Team is presenting two free community workshops in Albany on 27 August 2020. For more information and to enrol visit our Events page.

  • Free WWC Check Workshops

    Aug 03, 2020
    Attend a free workshop to learn more about your organisation’s WWC Check responsibilities. Our workshop schedule from August to December 2020 is now available. All of our workshops adhere to the current COVID-19 restrictions and places are strictly limited. Click here for more workshop information.
  • WWC Check Website and online renewals unavailable 30 July 2020

    Jul 27, 2020
    On Thursday 30 July 6pm – 12am, we will be performing scheduled maintenance on the WWC Check website. Services during this time may be affected, including online renewals. We hope that this arrangement will cause minimal disruption and thank you for your patience and understanding during this time.        
  • Delays in WWC Card Deliveries

    Jul 24, 2020
    Australia Post are currently experiencing delivery delays, so it may take a little longer for you to receive your WWC Card in the mail. We apologise for this delay and assure you Australia Post are doing everything they can to deliver your mail as quickly and safely as possible. We thank you for your patience during this time.        
  • Free WWC Check Workshop

    Jul 07, 2020
    As COVID-19 restrictions ease, we are pleased to host a WWC Check workshop later this month. The session is free and open to anyone who manages WWC Checks in their organisation. Click here for more workshop information.        
  • COVID-19 and WWC Check Services

    Apr 09, 2020

    During this unprecedented public health emergency, we are making changes so that we minimise the impacts of COVID-19 and continue to deliver services. We are adjusting our practices and taking steps to minimise risks to our staff and partner agencies during the pandemic. Currently some Australia Post services have been impacted. Before visiting an Australia Post outlet please check their trading hours by visiting the Australia Post website: www.auspost.com.au.

    Our phone services may also be limited during this time. If your enquiry is urgent, please email us at checkquery@communities.wa.gov.au or send us your enquiry by completing an enquiry form. We will do our best to respond to emails and calls as soon as possible. We also have a list of frequently asked questions on our FAQs page which may assist you. For more information about COVID-19 and your WWC Check click here.

    Our website continues to provide WWC Check information. We also offer online services which include online renewals, checking the status of a WWC Check application and validating a WWC Card.  

    We thank you for your understanding and patience during these challenging times.

  • WWC Checks and COVID-19

    Mar 23, 2020

    The Working with Children Screening Unit is committed to supporting customers and staff as we respond to COVID-19. We will do our best to maintain services as the pandemic unfolds.

    Our top priorities are the safety of children and community members, and minimising any potential impacts of COVID-19. We have therefore suspended all upcoming community workshops.

    We encourage eligible card holders whose WWC Cards are due to expire to renew using the online renewal system. Click here for more information about renewing a WWC Card.

    We thank you for your understanding and patience during these challenging times.

    Visit our FAQs page for frequently asked questions about how the COVID-19 environment may affect your WWC Check.

  • Free WWC Check Workshops

    Jan 21, 2020
    Responsible for WWC Check compliance in your organisation? Attend a free workshop in 2020 to learn more about your WWC Check responsibilities and child safety. Visit our ‘Events’ page for more information.