News

As COVID-19 restrictions ease, we are pleased to host a WWC Check workshop later this month. The session is free and open to anyone who manages WWC Checks in their organisation. Click here for more workshop information.        

During this unprecedented public health emergency, we are making changes so that we minimise the impacts of COVID-19 and continue to deliver services. We are adjusting our practices and taking steps to minimise risks to our staff and partner agencies during the pandemic. Currently some Australia Post services have been impacted. Before visiting an Australia Post outlet please check their trading hours by visiting the Australia Post website: www.auspost.com.au.

Our phone services may also be limited during this time. If your enquiry is urgent, please email us at checkquery@communities.wa.gov.au or send us your enquiry by completing an enquiry form. We will do our best to respond to emails and calls as soon as possible. We also have a list of frequently asked questions on our FAQs page which may assist you. For more information about COVID-19 and your WWC Check click here.

Our website continues to provide WWC Check information. We also offer online services which include online renewals, checking the status of a WWC Check application and validating a WWC Card.  

We thank you for your understanding and patience during these challenging times.

The Working with Children Screening Unit is committed to supporting customers and staff as we respond to COVID-19. We will do our best to maintain services as the pandemic unfolds.

Our top priorities are the safety of children and community members, and minimising any potential impacts of COVID-19. We have therefore suspended all upcoming community workshops.

We encourage eligible card holders whose WWC Cards are due to expire to renew using the online renewal system. Click here for more information about renewing a WWC Card.

We thank you for your understanding and patience during these challenging times.

Visit our FAQs page for frequently asked questions about how the COVID-19 environment may affect your WWC Check.

Responsible for WWC Check compliance in your organisation? Attend a free workshop in 2020 to learn more about your WWC Check responsibilities and child safety. Visit our ‘Events’ page for more information.

The WWC Screening Unit office will be closed from 23 December 2019 to 1 January 2020. We will reopen on Thursday 2 January 2020. During this time, you will still be able to use our online services to renew your WWC Card and check that a WWC Card is valid. You can also continue to lodge your application at authorised Australia Post outlets. Wishing you a Merry Christmas and a Happy New Year!

If you are a volunteer or unpaid student on placement and you have a current WWC Card, then you can use it for any new paid child-related work too. Your WWC Card is valid for three years and can be used for all child-related work, whether paid or unpaid and across all categories of child-related work. All you need to do is show your Card to your new employer for them to record your WWC Check information.

When your Card expires, you must renew as a paid employee for your new employer or organisation.

We are currently unable to receive any calls to our office. We apologise for this inconvenience if you are trying to call us and are working to fix the problem. Please send us an email instead and we will contact you as soon as we can. Our email address is checkquery@cpfs.wa.gov.au

The WWC Screening Unit has been experiencing some intermittent internet issues, particularly affecting emails. If you have contacted us and had no response, please phone us to discuss your situation.

We thank you for your patience as we work to resolve the issue and improve our services. We apologise for any inconvenience this may cause.

From 1 July 2019, a WWC Check application and renewal for paid employees and self-employed people will increase from $85 to $87. The cost of the Check continues to be heavily subsidised by Government. This small increase brings the fee in line with the current CPI.

There are no fee changes to the cost of the Check for volunteers and unpaid people, or for replacement WWC Cards, which remains at $11.

 For more information about WWC Check fees, visit our Fees page.

We hold regular workshops about the WWC Check for employers, organisations and interested community members.

Click here for more information about these free sessions.

If you are a volunteer and receive payments that only cover the costs of your child-related work then you are considered a ‘volunteer’. However where you receive payments that cover more than your expenses to do your child-related work, then you are considered as ‘paid’ and should apply for a WWC Check as a ‘paid employee’. 

A WWC Check is currently $11 for volunteers and $85 for paid employees.  Once you hold a Card, it is valid for three years and can be used for all the child-related work you do during this time. 

We recommend discussing your payments and expenses with your employer or organisation to consider your individual circumstances. For more information about ‘volunteer work’ click here.

Our 2019 workshop schedule is now available. If you are responsible for managing WWC Checks in your organisation, you can attend a free workshop. During the interactive session you will learn more about the WWC Check, your responsibilities and child safety practices. Click here for our 2019 A – Z of WWC Checks: Information for Employers and Organisations flyer. 

Register an online account with us to receive an email reminder three months before your Card is due to expire.  Your online account also gives you access to other online services including renewing your Card online, updating your personal information and requesting a replacement Card. Click here to register your online account.

The WWC Check website will be unavailable for a short time tonight, 1 March 2019. From 11pm, you will be unable to use our online services and renew online. We hope to have services available after 1am Saturday morning. We hope that this scheduled time will cause minimal disruption and thank you for your patience. 

Want to know more about WWC Checks? Attend a free workshop or presentation. Visit our ‘Events’ page for more information. 

f you are renewing your WWC Card online during the December holidays, your authorised representative must be available to confirm your online renewal. Online WWC Check renewals which are not confirmed by an authorised representative within the allocated timeframe of 21 days may be withdrawn. So be sure to discuss your renewal with your manager before submitting an online renewal form. For more information about renewing your WWC Card click here.

Wishing you a safe and happy holiday!

The WWC Screening Unit office will be unavailable from midday Friday 7 December to midday on Monday 10 December 2018. We thank you for your patience as we relocate offices. During this time our online services continue to be available to you. You can also send us your enquiry by completing an enquiries form on our ‘Contact Us’ webpage and we will respond as soon as possible. We apologise for any inconvenience.

The WWC Community Engagement Team will be visiting Cocos (Keeling) Islands from 27 to 30 November and Christmas Island from 30 November to 4 December 2018. While on island, the team is available to meet and consult with organisations and interested parties about WWC Checks and child safety. 

If you would like more information about the visit or you would like to arrange a meeting please call (08) 6217 8100 or email WWCEvents@cpfs.wa.gov.au

The WWC Check website will be unavailable this Sunday morning, 18 November. From 8am to 1pm, you will be unable to use our online services and renew online. We apologise for any inconvenience and thank you for your patience as we work to improve our online services. 

The WWC Check website will be unavailable for a short time on 14 November 2018. From 8pm to 10pm, you will be unable to use our online services and renew online. We thank you for your patience and understanding during this time.