Complaints

The WWC Screening Unit welcomes your comments, feedback and complaints as they can assist us in continuing to improve our services.

If you are unhappy with our services or staff, the first step is contact us and discuss the issue. If we are unable to resolve the issue or you are not satisfied with our response, you may wish to make a formal complaint. Please read our Complaints Resolution Process for more information about how we deal with complaints and concerns.

There are a number of ways to lodge your complaint:

Page last updated06 August 2020