Frequently Asked Questions

  1. What does a WWC Check cost?

  2. Does the WWC Check fee include GST?

  3. How long does it take to get a WWC Card?

  4. I am moving to Western Australia. Can I use my current WWC Check from interstate?

  5. Can I use my WWC Card in other states or territories?

  6. My national organisation/peak body’s policy requires everyone who has contact with a child to have a WWC Check. In WA, I am not eligible to obtain one. What should I do?

  7. I am trying to register for WWC Check online services, but my information is not accepted. What should I do?

  8. I have registered for WWC Check online services but am not receiving emails from the WWC Screening Unit. What should I do?

  9. I have submitted an online renewal form but my authorised representative has not received an email from the WWC online renewal service to confirm my child-related work. What can I do?

  10. How can I obtain a copy of my receipt from my online renewal?

  11. My WWC Card has expired but I want to renew online. What should I do?

  12. I have received a reminder to renew my WWC Card but I am not currently engaging in any child-related work. Can I renew my Card before it expires as I may like to work with children in the future?

  13. My WWC Card has been lost or stolen. What should I do?

  14. I have changed my name since I applied for a WWC Check. How can I change the name on my WWC Card?

  15. I have applied for a WWC Check. Can I start child-related work while my application is being processed, or must I have my WWC Card before I can start work?

  16. How can I check the progress of my WWC Check application?

  17. How can I check when my WWC Card expires?

  18. I am applying for jobs working with children and want to apply for a WWC Check. Who should sign my application form as my employer representative?

  19. I am currently visiting Western Australia as a tourist from overseas and would like to volunteer with children while I’m here. Can I apply for a WWC Check?

  20. I am under 18 years of age doing child-related work and being paid. Do I need a WWC Check?

  21. I am a parent volunteer. Do I need to have a WWC Check?

  22. When should students going on placement apply for their WWC Checks?

  23. Does a person need to have their WWC Card before they can start child-related work?

  24. Do volunteers and unpaid students have to re-apply for a new WWC Check if they gain paid child-related work?

  25. My organisation has been waiting a number of weeks for an outcome to an employee’s WWC Check application. What should I do?

Page last updated23 August 2018