Frequently Asked Questions

  1. Can I use my WWC Card in other states or territories?

  2. Does applying for a WWC Check automatically mean I’m registered for online services?

  3. I am trying to register for WWC Check online services, but my information is not accepted. What should I do?

  4. I am trying to register for WWC Check online services but am not receiving emails from the WWC Screening Unit. What should I do?

  5. Do I have to use the online renewal process?

  6. I have submitted an online renewal form but my authorised representative has not received an email from the WWC online renewal service to confirm my child-related work. What can I do?

  7. My WWC Card has been lost or stolen. What should I do?

  8. I have changed my name since I applied for a WWC Check. How can I change the name on my WWC Card?

  9. How can I check the progress of my WWC Check application?

  10. How can I check when my WWC Card expires?

  11. I am applying for jobs working with children and want to apply for a WWC Check. Who should sign my application form as my employer representative?

  12. I am currently visiting Western Australia as a tourist from overseas and would like to volunteer with children while I’m here. Can I apply for a WWC Check?

  13. If a child under 18 years of age engages in child-related work and is paid for the work they do, do they need a WWC Check?

  14. I have received a reminder to renew my WWC Card but I am not currently engaging in any child-related work. Can I renew my Card before it expires as I may like to work with children in the future?

  15. What does a WWC Check cost?

  16. Does the WWC Check fee include GST?

  17. Does everyone who works with children require a WWC Check?

  18. Do parent volunteers need to have a WWC Check?

  19. When should students going on placement apply for their WWC Checks?

  20. Do volunteers and unpaid students have to re-apply for a new WWC Check if they gain paid child-related work?

  21. Does a person need to have their WWC Card before they can start child-related work?

  22. Why can a person start child-related work if they have applied for, but do not yet have, a WWC Card?

  23. How long does it take to get a WWC Card?

  24. Who should be an authorised representative for an employer, volunteer organisation or education provider?

  25. What should an employer or organisation do if an employee, volunteer or student has been waiting for their WWC Card for a number of weeks?

Page last updated14 March 2016